Guest Experience Concierge | Front Desk & Hospitality

Jones Lang LaSalle Incorporated; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off and Company Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated is seeking a Receptionist for our Durham, NC offices. You will greet guests, coordinate information flow, and act as the central hub connecting staff, visitors, and vendors with a warm, professional demeanor.

Responsibilities include data entry, badge management, event support, and enforcing security and service standards. A minimum of two years in customer service and English fluency are required. Location: Durham, NC onsite at 200 Morris St.

Qualifications

• Two years of customer service experience, preferably in hotels, resorts, retail, fine dining, luxury guest services, or corporate offices.
• Proficiency in Google Suite; ability to adapt to new processes and systems.

Responsibilities

• Greet guests with a warm, sincere welcome and provide attentive service.
• Serve as the central information hub, connecting employees, visitors and vendors to resources.
• Handle guest concerns promptly and graciously; maintain hospitality standards.
• Perform data input and management, including registrations, sign-in, badging, and ticketing.
• Support onsite events, check-ins, and arrival experiences.

Skills

Customer service

English proficiency

Communication

Tools

Google Workspace

Job description

Jones Lang LaSalle Incorporated is seeking a Receptionist for our Durham, NC offices. You will greet guests, coordinate information flow, and act as the central hub connecting staff, visitors, and vendors with a warm, professional demeanor.

Responsibilities include data entry, badge management, event support, and enforcing security and service standards. A minimum of two years in customer service and English fluency are required. Location: Durham, NC onsite at 200 Morris St.