Guest Experience Concierge

CBRE; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

CBRE is seeking a Workplace Experience Receptionist to deliver hospitality services and a high-quality environment for occupants. You will greet visitors, answer calls, register guests, and support events. The role focuses on delivering a professional, courteous experience while following established procedures.

This position requires a High School Diploma or GED and up to 2 years of related experience. Proficiency in Microsoft Office and strong organizational skills are essential in a

Qualifications

• High school diploma or GED required with up to 2 years of related experience.
• Ability to follow basic work routines and standards in the application of work.
• Strong communication skills for exchanging straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills and an inquisitive mindset.
• Basic math skills for simple calculations.

Responsibilities

• Serve as the first point of contact, greeting visitors and delivering a welcoming workplace experience.
• Manage the reception desk including calls, inquiries, and visitor registration.
• Coordinate meeting room bookings and support internal and external events.
• Maintain reception and common areas to a high standard of presentation.
• Process deliveries, mail, and coordinate messenger services.
• Provide administrative support to the workplace experience team.

Skills

Customer service

Communication

Organizational skills

MS Office proficiency

Greet visitors

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Workplace Experience Receptionist to deliver hospitality services and a high-quality environment for occupants. You will greet visitors, answer calls, register guests, and support events. The role focuses on delivering a professional, courteous experience while following established procedures.

This position requires a High School Diploma or GED and up to 2 years of related experience. Proficiency in Microsoft Office and strong organizational skills are essential in a