Guest Experience & Front Desk Coordinator

Jones Lang LaSalle Incorporated; Franklin (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k matching

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off & Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated in Franklin, TN, seeks a Receptionist to be the welcoming first point of contact for employees, guests and vendors, ensuring smooth front desk operations and professional service. You will greet visitors, answer calls, assist with mail, coordinate scheduling, and support facilities tasks while maintaining a tidy lobby and a courteous, can-do attitude.

This full-time onsite role requires a high school diploma and 1–2 years of relevant experience, with proficiency

Qualifications

• High school diploma or GED or equivalent.
• 1–2 years experience in customer service, hospitality, office administration, or related environments.
• Experience supporting front desk operations in a professional setting.
• Strong customer service, interpersonal, and relationship-building skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
• Ability to work full-time onsite and maintain a flexible schedule for events.

Responsibilities

• Greet and assist employees, guests, visitors, and vendors with exceptional service.
• Manage front desk operations including calls, visitor requests, and administrative tasks.
• Coordinate package deliveries and mail services; liaison for vendors and contractors.
• Maintain lobby appearance and report facility issues as needed.
• Support conference room scheduling, badging, visitor scheduling, and leadership calendar.

Skills

Customer service

Front desk operations

Microsoft Office

Communication skills

Flexible schedule

Education

High school diploma or GED

Associate degree

Tools

MS Office

Job description

Jones Lang LaSalle Incorporated in Franklin, TN, seeks a Receptionist to be the welcoming first point of contact for employees, guests and vendors, ensuring smooth front desk operations and professional service. You will greet visitors, answer calls, assist with mail, coordinate scheduling, and support facilities tasks while maintaining a tidy lobby and a courteous, can-do attitude.

This full-time onsite role requires a high school diploma and 1–2 years of relevant experience, with proficiency