Front Desk Concierge - Guest Experience & Admin Support

Jones Lang LaSalle Incorporated; San Francisco (CA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated in San Francisco, CA seeks a Receptionist to welcome guests, coordinate arrivals, and provide exceptional service. You will manage visitor tracking, parking, security access cards, and courier services while maintaining a professional, courteous environment.

The role requires 2+ years in hospitality or guest services, strong English communication, the ability to multitask, and physical capability to lift up to 40 lbs.

Qualifications

• Minimum 2 years of customer service related experience in hospitality, reception, or guest services.
• Excellent communication skills with fluency in English and local language.
• Demonstrated flexibility managing shifting priorities and high volumes of guests.
• Strong multitasking abilities with accuracy across responsibilities.
• Physical ability to lift up to 40 lbs and move as required.

Responsibilities

• Welcoming guests and assisting with arrivals, orientations, and departures.
• Sharing knowledge of office services, spaces, and amenities to help guests feel welcome.
• Tracking visitors, vendors, and guests; managing parking, logs, and security access cards.
• Managing courier services, packages, mail, and onboarding/offboarding processes.
• Multi-tasking in a fast-paced environment with attention to detail.
• Collaborating with team to communicate trends and streamline processes.
• Supporting the annual management plan and facilities assignments as needed.
• Assisting Experience and FM team needs and vendor work.

Skills

Customer service

Communication skills

Multitasking

Hospitality experience

English fluency

Tools

Visitor management systems

Scheduling software

Microsoft Office

Job description

Jones Lang LaSalle Incorporated in San Francisco, CA seeks a Receptionist to welcome guests, coordinate arrivals, and provide exceptional service. You will manage visitor tracking, parking, security access cards, and courier services while maintaining a professional, courteous environment.

The role requires 2+ years in hospitality or guest services, strong English communication, the ability to multitask, and physical capability to lift up to 40 lbs.