Guest Experience Concierge

Dolphinhm; Treasure Island (FL); On-site; USD 21,000 - 22,000; Full time

Job summary

Bilmar Beach Resort in Treasure Island, FL is seeking a Front Desk Agent to welcome guests, check them in and out, manage reservations, and respond to inquiries to ensure a smooth stay. Ideal candidates have prior hotel front desk experience, excellent communication, a warm and adaptable demeanor, and the ability to multitask while maintaining professional appearance and service standards.

The role involves standing for extended periods and coordinating with housekeeping and bell staff to ensure

Qualifications

• Previous hotel front desk experience preferred.
• Excellent communication skills are essential.
• Outgoing and warm personality with a professional demeanor.
• Ability to solve problems and multitask in a fast-paced environment.

Responsibilities

• Process guest check-ins and check-outs; confirm reservations and issue room keys.
• Handle guest calls, messages, and requests; provide information about local area.

Skills

Excellent communication

Outgoing personality

Problem solving

Multi-tasking

Job description

Bilmar Beach Resort in Treasure Island, FL is seeking a Front Desk Agent to welcome guests, check them in and out, manage reservations, and respond to inquiries to ensure a smooth stay. Ideal candidates have prior hotel front desk experience, excellent communication, a warm and adaptable demeanor, and the ability to multitask while maintaining professional appearance and service standards.

The role involves standing for extended periods and coordinating with housekeeping and bell staff to ensure