Guest Experience Host | Reservations & Seating

Treasure-Island-Beach-Resort; Treasure Island (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Job summary

Treasure Island Beach Resort is seeking a friendly Host/Hostess to greet guests and manage reservations with a warm, inviting demeanor. You will help seat guests promptly, manage the waiting list during peak times, and ensure a smooth dining flow while coordinating with staff.

The role emphasizes courtesy, clear messages, and maintaining the guest experience, with uniform compliance and adherence to company policies. Benefits accompany this position as part of a team-oriented resort environment.

Qualifications

• High School Diploma/GED a plus but not required.
• Previous experience a plus.
• Must have courteous phone skills and the ability to take accurate messages.

Responsibilities

• Greeting guests in a friendly and inviting manner
• Take reservations with the restaurant reservation system
• Engaging in friendly conversation as you seat guests in a timely fashion
• Managing restaurant waiting list during high volume to accurately set waiting time quotes for guests
• Manage inventory of tables available
• Always sincerely thanking guests as they leave and inviting them to return
• Other reasonable duties as assigned
• Communicate with wait staff and supervisors regarding availability of tables
• Communicate with supervisor any complaints or compliments
• Adhere to the rules and regulations of the company as defined in the employee handbook
• Always wear appropriate uniform provided by company policy

Skills

courteous phone skills

Education

High School Diploma/GED

Job description

Treasure Island Beach Resort is seeking a friendly Host/Hostess to greet guests and manage reservations with a warm, inviting demeanor. You will help seat guests promptly, manage the waiting list during peak times, and ensure a smooth dining flow while coordinating with staff.

The role emphasizes courtesy, clear messages, and maintaining the guest experience, with uniform compliance and adherence to company policies. Benefits accompany this position as part of a team-oriented resort environment.