Front Desk Concierge - Guest Experience

McKibbon Hospitality; Florida; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision

401K

Paid time off

Tuition assistance

Job summary

McKibbon Hospitality is seeking a Front Desk Agent in Florida to warmly welcome guests and manage registrations efficiently. You will respond to inquiries, handle guest requests, and coordinate with other departments to maintain exceptional service at all times.

The role requires strong communication, a professional demeanor, and solid computer skills. Previous hotel experience and availability across shifts are highly valued, with a comprehensive benefits package offered.

Qualifications

• Previous experience at a front desk or guest-facing role preferred.
• Excellent communication and problem-solving abilities.
• Ability to handle guest needs with professionalism and courtesy.
• Proficient using hotel software and cash handling.

Responsibilities

• Process guest check-ins and registrations accurately.
• Provide warm, professional service and address guest needs.
• Answer inquiries, manage phone calls, and assist with requests.
• Collaborate with departments to ensure guest satisfaction.
• Maintain knowledge of hotel services, hours, rates, and promos.

Skills

Customer service

Communication skills

Professional demeanor

Problem solving

Teamwork

Attention to detail

Computer skills

Education

High School Diploma

Tools

PMS software

POS system

Job description

McKibbon Hospitality is seeking a Front Desk Agent in Florida to warmly welcome guests and manage registrations efficiently. You will respond to inquiries, handle guest requests, and coordinate with other departments to maintain exceptional service at all times.

The role requires strong communication, a professional demeanor, and solid computer skills. Previous hotel experience and availability across shifts are highly valued, with a comprehensive benefits package offered.