Guest Experience Concierge

Pflugerville ISD; Pflugerville (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Vacation and Paid Time Off

Hotel discounts at brand properties

Holiday Pay for worked holidays

Birthday Pay: A full paid day on your

Referral bonuses

Dental Insurance

Vision Insurance

Term Life Insurance

Short-Term Disability Insurance

Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

Long-Term Care with Life Insurance

Legal Services

Pet Wellness

Travel Insurance

Job summary

Sincere Hospitality is hiring a Front Desk Agent to warmly greet guests, manage check-in/check-out, and uphold brand standards. You will be the first point of contact, handling calls, emails, and guest inquiries while maintaining accurate records in the hotel systems.

The role requires a high school diploma, proficiency with Microsoft Office, and availability for morning and evening shifts, including weekends and holidays.

Qualifications

• High School Diploma or GED is required.
• Proficiency in Microsoft Office programs.
• Must be available to work morning and evening shifts, weekends and holidays.

Responsibilities

• Greet guests warmly and manage check-in/check-out with a focus on accuracy.
• Answer calls, emails, and in-person inquiries; relay guest messages.
• Maintain guest records and use hotel systems to update reservations and billing.
• Collaborate with housekeeping and other departments to ensure smooth operations.

Skills

Microsoft Office

Education

High School Diploma or GED

Job description

Sincere Hospitality is hiring a Front Desk Agent to warmly greet guests, manage check-in/check-out, and uphold brand standards. You will be the first point of contact, handling calls, emails, and guest inquiries while maintaining accurate records in the hotel systems.

The role requires a high school diploma, proficiency with Microsoft Office, and availability for morning and evening shifts, including weekends and holidays.