Guest Experience Concierge

Opensity solutions; New York (NY); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a Guest Services Specialist to be the first impression for clients, visitors and employees at our New York office. You will handle inquiries, greet guests, and manage day-to-day experience of conference spaces with professionalism.

The role requires strong communication, ability to move around the workplace, lift up to 40 lbs, and collaboration with facilities and AV teams. High school diploma or equivalent is required; college degree preferred, and experience in

Qualifications

• High school diploma or equivalent; college degree preferred.
• Experience working in a corporate or legal environment.
• Ability to move around the workplace and support high volumes of communication via email, Teams, and in person.
• Ability to lift or move 40 lbs or greater and carry packages up to 75 lbs.
• Comfortable working away from a static reception desk.

Responsibilities

• Booking and managing day-to-day experience of conference rooms, visitor offices and MPR spaces.
• Awareness of arriving clients, candidates, visiting employees and guests to ensure a smooth arrival experience.
• Provide an elevated experience with proactive communication, sense of urgency, and collaboration.

Skills

Customer service

Communication

Mobility around workplace

Physical stamina

Facilities coordination

Education

High school diploma or equivalent

Tools

Microsoft Teams

Email

Job description

Opensity Solutions is seeking a Guest Services Specialist to be the first impression for clients, visitors and employees at our New York office. You will handle inquiries, greet guests, and manage day-to-day experience of conference spaces with professionalism.

The role requires strong communication, ability to move around the workplace, lift up to 40 lbs, and collaboration with facilities and AV teams. High school diploma or equivalent is required; college degree preferred, and experience in