Guest Experience Concierge

Global Business Transformation Solutions, LLC (GBTS); Washington (District of Columbia); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions seeks a Hospitality Specialist to deliver high-touch concierge-style services in a professional office setting. You will support meetings, events, and guest services with attention to presentation and responsiveness.

This non-exempt role requires strong hospitality skills, clear communication, and the ability to manage multiple tasks in a fast-paced environment while collaborating with internal teams and vendors.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of work experience; hospitality or client service preferred.
• Proficiency with Microsoft Office and room reservation/scheduling tools.

Responsibilities

• Greet visitors and maintain a professional, welcoming environment.
• Set up meeting rooms, AV equipment, and catering per event specs.
• Coordinate food and beverage services for meetings and events.
• Inspect offices and kitchens for cleanliness and supplies.
• Support daily operations and after-hour events as needed.

Skills

Hospitality mindset

Concierge service

Communication skills

Multitasking

Attention to detail

Office software

Room booking systems

Team collaboration

Independent work

Physical stamina

Education

High School Diploma or GED

Tools

Microsoft Office

Room booking systems

Job description

Opensity Solutions seeks a Hospitality Specialist to deliver high-touch concierge-style services in a professional office setting. You will support meetings, events, and guest services with attention to presentation and responsiveness.

This non-exempt role requires strong hospitality skills, clear communication, and the ability to manage multiple tasks in a fast-paced environment while collaborating with internal teams and vendors.