Guest Experience Concierge

SPS North America Inc.; New York (NY); Presencial; USD 23.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career growth

Learning & Development

Recognition programs

Paid time off

Bonuses

Benefits package

Descripción de la vacante

SPS North America Inc. is seeking a Concierge Associate to be the first point of contact for colleagues and guests at a client site, delivering a welcoming, best-in-class experience in the reception area.

The role requires handling visitor registration, room bookings, and related inquiries with a friendly, professional demeanor while maintaining a clean, organized reception space. A High School Diploma and 1–2 years of experience are preferred.

Formación

• High School Diploma or equivalent required.
• 1-2+ years prior work experience preferred.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to learn computer-based systems.

Responsabilidades

• Provide a gracious arrival experience for colleagues and guests.
• Deliver world-class experiences and maintain a professional image.
• Assist with visitor registration, meeting room bookings, and guest arrival.
• Maintain a clean and safe reception area and manage duties independently.
• Develop relationships with colleagues and proactively assist to ensure total satisfaction.

Conocimientos

Customer service

Reception duties

Verbal communication

Written communication

Multitasking

Organizational skills

Independent work

Educación

High School Diploma

Herramientas

Computer systems

Descripción del empleo

SPS North America Inc. is seeking a Concierge Associate to be the first point of contact for colleagues and guests at a client site, delivering a welcoming, best-in-class experience in the reception area.

The role requires handling visitor registration, room bookings, and related inquiries with a friendly, professional demeanor while maintaining a clean, organized reception space. A High School Diploma and 1–2 years of experience are preferred.