Guest Experience Concierge – Front Desk & Hospitality

SPS North America; Austin (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Recognition

Paid Time Off

Bonuses

Benefits package including health and

Job summary

SPS North America is seeking a Concierge Associate in Austin, TX to be the first friendly face for guests and colleagues. You will deliver a polished, personalized experience and support front-of-office operations to keep the workplace welcoming.

Key duties include guest reception, visitor check-ins, meeting coordination, and collaborating with internal teams to ensure seamless service delivery while maintaining a clean, organized reception area. Strong communication is essential.

Qualifications

• High school diploma or equivalent.
• 1-2+ years in hospitality, concierge, or client-facing roles preferred.
• Strong organizational and time-management skills.
• Professional presence with a service-driven mindset.

Responsibilities

• Greet guests and employees with a professional, friendly, and engaging approach.
• Manage visitor registration, check-ins, and meeting coordination.
• Serve as the primary point of contact for front-of-office needs.
• Deliver personalized service by anticipating needs and accommodating special requests.
• Maintain a clean, organized, and welcoming reception and common areas.
• Collaborate with internal teams to ensure seamless service delivery.

Skills

Hospitality

Communication

Multitasking

Teamwork

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Office

Workplace technology

Job description

SPS North America is seeking a Concierge Associate in Austin, TX to be the first friendly face for guests and colleagues. You will deliver a polished, personalized experience and support front-of-office operations to keep the workplace welcoming.

Key duties include guest reception, visitor check-ins, meeting coordination, and collaborating with internal teams to ensure seamless service delivery while maintaining a clean, organized reception area. Strong communication is essential.