Guest Experience Concierge

Travel-Leisure-Co; Moab (UT); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off (PT0)

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with registration, and provide information about the resort and area attractions.

You will handle cash and card transactions, balance receipts, and process check-outs while delivering exceptional service. The role requires strong English communication, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• Excellent communication skills with the ability to read, write and understand English.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Strong attention to detail and organization skills.
• Professional appearance and a positive, can-do attitude.

Responsibilities

• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
• Complete all check-out procedures and verify charges and credits in guest folios.
• Reserve and confirm reservations for individuals and/or groups.
• Provide guests with room rate quotes.
• Respond to guest inquiries and concerns as quickly and completely as possible.

Skills

Customer service

Communication skills

Cash handling

Multitasking

Attention to detail

Problem solving

English proficiency

Tools

Computer basics

Office software

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with registration, and provide information about the resort and area attractions.

You will handle cash and card transactions, balance receipts, and process check-outs while delivering exceptional service. The role requires strong English communication, attention to detail, and the ability to multitask in a fast-paced environment.