Guest Experience Concierge

Red Hospitality & Leisure; Key Largo (FL); On-site; USD 23,000 - 25,000; Full time

Job summary

RED Hospitality at The Bungalows in Key Largo, FL is seeking a guest-focused Concierge to assist visitors at the Concierge Desk and provide up-to-date information on area dining, activities, and transportation.

You will initiate and follow up on guest requests, confirm reservations, and book excursions, ensuring a seamless guest experience. Strong communication and prior customer service or concierge exposure are a plus.

Qualifications

• High School Diploma or its equivalent preferred.
• Experience in customer service or concierge is a plus.

Responsibilities

• Provide service at the hotel Concierge Desk.
• Offer guests information about local dining, activities, transportation, and sightseeing.

Skills

Customer service

Concierge

Communication

Education

High school diploma or equivalent

Job description

RED Hospitality at The Bungalows in Key Largo, FL is seeking a guest-focused Concierge to assist visitors at the Concierge Desk and provide up-to-date information on area dining, activities, and transportation.

You will initiate and follow up on guest requests, confirm reservations, and book excursions, ensuring a seamless guest experience. Strong communication and prior customer service or concierge exposure are a plus.