Guest Experience Concierge

CBRE; Dallas (TX); On-site; USD 38,000 - 58,000; Full time

Job summary

CBRE seeks a Workplace Experience Coordinator to deliver a world-class customer service experience for employees and guests in a designated Dallas building. You will be the first point of contact, greeting visitors, issuing passes, and ensuring security protocols are followed.

You will coordinate on-site events, manage workplace services, and support vendors. Strong communication, organizational skills, and MS Office proficiency are essential to foster a professional and welcoming environment.

Qualifications

• World-class customer service mindset with a welcoming demeanor.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong communication skills and ability to follow basic work routines.
• Excellent organizational skills and attention to detail.

Responsibilities

• Serve as first point of contact for visitors and employees; greet, issue passes, and enforce security protocols.
• Answer phones professionally; assist with presentations and group communications.
• Coordinate and arrange recreational, dining, or business activities; manage on-site events.
• Oversee workplace services including mail, office supplies, onboarding, and vendor coordination.
• Respond to inquiries with professional, customer-service-driven solutions.
• Support events from space setup to teardown and supply delivery.
• Adhere to security and emergency procedures and coordinate with appropriate parties.

Skills

Customer service

Microsoft Office

Communication

Organization

Education

High School Diploma or GED

Job description

CBRE seeks a Workplace Experience Coordinator to deliver a world-class customer service experience for employees and guests in a designated Dallas building. You will be the first point of contact, greeting visitors, issuing passes, and ensuring security protocols are followed.

You will coordinate on-site events, manage workplace services, and support vendors. Strong communication, organizational skills, and MS Office proficiency are essential to foster a professional and welcoming environment.