Guest Experience & Events Coordinator

CBRE

Norwalk (CT)

On-site

USD 45,000 - 50,000

Full time

7 hours ago

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Job summary

CBRE is seeking a Workplace Experience Coordinator to deliver world-class customer service to employees and guests in a designated building. You will be the first point of contact, greet visitors, issue passes, follow security protocols, and help create a welcoming environment.

Responsibilities include handling calls, coordinating events, managing mail and supplies, coordinating with vendors, and supporting onboarding.

Qualifications

Authorized to work in the United States without visa sponsorship.
High School Diploma or GED with up to 2 years of job-related experience.
Ability to follow basic work routines and standards.
Strong communication skills to exchange straightforward information.
Working knowledge of Microsoft Office (Word, Excel, Outlook).
Strong organizational skills and an inquisitive mindset.

Responsibilities

First point of contact for all entrants; greet visitors and issue passes.
Answer calls professionally and assist with information and directions.
Arrange and confirm events, coordinate recreational, dining, and business activities.
Coordinate workplace services including mail, supplies, and onboarding.
Acknowledge inquiries and provide solutions in a customer-service manner.
Follow security procedures and assist with on-site emergency protocols.
Coordinate with vendors and manage on-site vendor services.