Guest Experience Concierge

Compass Group USA; City of Niagara Falls (NY); Presencial; USD 33.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Descripción de la vacante

Compass Group USA's Rapport division is seeking a Welcome Host to establish a warm, professional atmosphere at the office reception. Located at the front desk, you will be the first contact for visitors and staff, guiding them to appointments and assisting during their visit.

The role emphasizes hospitality, strong communication, and collaboration with other departments to ensure a high-quality guest experience.

Formación

• Experience in guest-facing roles and delivering professional hospitality.
• Excellent communication and interpersonal skills.
• Ability to manage front-desk tasks with a friendly, proactive attitude.

Responsabilidades

• Greet employees and visitors with a warm, professional welcome.
• Direct visitors to appointments and escort VIPs as needed.
• Provide end-to-end hospitality for guests during arrival and stay.
• Assist with workspace reservations using online tools.
• Ensure proper visitor badges and access procedures.
• Collaborate with other departments to deliver high-quality experiences.
• Maintain the reception area and provide information about local services.
• Respond to inquiries via multiple communication channels.

Conocimientos

Hospitality

Customer service

Communication

Professionalism

Descripción del empleo

Compass Group USA's Rapport division is seeking a Welcome Host to establish a warm, professional atmosphere at the office reception. Located at the front desk, you will be the first contact for visitors and staff, guiding them to appointments and assisting during their visit.

The role emphasizes hospitality, strong communication, and collaboration with other departments to ensure a high-quality guest experience.