Guest Experience Concierge

Jones Lang LaSalle Incorporated; Bellevue (WA); Sur place; USD 66 000 - 80 000; Plein temps

Avantages offerts par ce poste

401(k) plan with company matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Résumé du poste

Jones Lang LaSalle Incorporated is seeking a Guest Services Ambassador for our Bellevue/Seattle area facility. The role centers on delivering professional, personalized service as the first point of contact for employees and visitors, reflecting JLL's values in every interaction.

You will handle reception, visitor registration, escort coordination, calls, deliveries, and general workplace support to ensure a welcoming, secure environment.

Qualifications

• High school diploma or equivalent; an Associate's degree preferred.
• 2+ years in reception, hospitality, or customer service.
• Professional appearance and excellent interpersonal skills.
• Strong verbal and written communication abilities.
• Customer service orientation with ability to anticipate needs.
• Proficiency with Microsoft Office applications.
• Experience with visitor management systems.
• G-Suite experience.

Responsabilités

• Welcome and greet visitors, employees, and vendors in a professional manner.
• Manage visitor registration using appropriate technology.
• Coordinate with security for access control compliance.
• Notify employees of visitor arrivals and coordinate escorts.
• Answer, screen, and direct incoming calls at the reception console.
• Manage inbound deliveries and coordinate with mail services.
• Provide information and directions to visitors and employees.
• Maintain a tidy, professional lobby and reception area.

Connaissances

Customer service

Communication skills

G-Suite experience

Microsoft Office

Visitor management systems

Formation

High school diploma or equivalent

Associate's degree preferred

Outils

Microsoft Office

Description du poste

Jones Lang LaSalle Incorporated is seeking a Guest Services Ambassador for our Bellevue/Seattle area facility. The role centers on delivering professional, personalized service as the first point of contact for employees and visitors, reflecting JLL's values in every interaction.

You will handle reception, visitor registration, escort coordination, calls, deliveries, and general workplace support to ensure a welcoming, secure environment.