Corporate Guest Experience Ambassador

Jones Lang LaSalle Incorporated; United States; Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

401(k) plan with matching company-cont

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Daily Pay

Résumé du poste

Jones Lang LaSalle Incorporated (JLL) seeks a Guest Services Ambassador to be the first point of contact at our Bellevue/Seattle facilities, delivering professional, personalized service to employees and visitors and upholding our culture and values. You will maintain a welcoming, secure reception and support workplace operations during standard business hours.

Responsibilities include greeting guests, registering visitors, coordinating escorts with security, answering calls, managing

Qualifications

• High school diploma or equivalent; Associate’s degree preferred.
• 2+ years of experience in reception, hospitality, or customer service.
• Professional appearance and excellent interpersonal skills.
• Strong verbal and written communication abilities.
• Customer service orientation with ability to anticipate needs.
• Basic computer skills including proficiency with Microsoft Office applications.
• Experience with visitor management systems.
• Ability to maintain composure in high-pressure situations.
• Attention to detail and excellent organizational skills.
• G Suite experience.

Responsabilités

• Welcome and greet all visitors, employees, and vendors in a professional and hospitable manner.
• Manage visitor registration process using appropriate technology systems.
• Coordinate with security to ensure compliance with access control protocols.
• Notify employees of visitor arrivals and coordinate escort arrangements as required.
• Answer, screen, and direct incoming calls via the reception console.
• Manage inbound deliveries and coordinate distribution with mail services team.
• Provide general information and directions to visitors and employees.
• Monitor reception and lobby areas to ensure cleanliness and professional appearance.
• Respond to general inquiries and requests from employees and visitors.
• Support emergency response procedures and building evacuations as required.
• Maintain reception area supplies and marketing materials.
• Provide administrative support to the workplace team as needed.
• Document and report workplace issues through appropriate service request channels.

Connaissances

Interpersonal skills

Verbal communication

Professional appearance

Customer service

Organization

Attention to detail

Formation

High school diploma

Associate’s degree preferred

Outils

G Suite

Microsoft Office

Description du poste

Jones Lang LaSalle Incorporated (JLL) seeks a Guest Services Ambassador to be the first point of contact at our Bellevue/Seattle facilities, delivering professional, personalized service to employees and visitors and upholding our culture and values. You will maintain a welcoming, secure reception and support workplace operations during standard business hours.

Responsibilities include greeting guests, registering visitors, coordinating escorts with security, answering calls, managing