Front Desk & Client Experience Specialist | Austin Office

Royston Technologies LLC; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A professional services firm in Austin, Texas, is looking for a Receptionist to serve as the first point of contact for clients and visitors. The successful candidate will manage front desk operations and ensure a welcoming environment. Strong organizational skills, proficiency in Microsoft Office, and previous administrative experience are required. The role involves greeting clients, routing calls, maintaining reception area, and providing administrative support. This is a dynamic role vital to the firm's professionalism and client experience.

Qualifications

• 1–3 years minimum of receptionist or administrative experience, preferably in a professional services or legal environment.
• Prior law firm or professional office experience is a plus.
• Experience managing multi-line phone systems is advantageous.

Responsibilities

• Greet and assist clients and visitors in a courteous manner.
• Answer and route incoming calls promptly and accurately.
• Maintain a polished and welcoming reception area.
• Provide general administrative support to attorneys and staff.

Skills

Strong verbal and written communication skills

Excellent organizational and multitasking skills

Proficiency in Microsoft Office (Outlook, Word, Excel)

Education

High school diploma or equivalent

Job description

A professional services firm in Austin, Texas, is looking for a Receptionist to serve as the first point of contact for clients and visitors. The successful candidate will manage front desk operations and ensure a welcoming environment. Strong organizational skills, proficiency in Microsoft Office, and previous administrative experience are required. The role involves greeting clients, routing calls, maintaining reception area, and providing administrative support. This is a dynamic role vital to the firm's professionalism and client experience.