Compassionate Front Desk Receptionist

Service Corporation International; Austin (TX); On-site; USD 29,000 - 36,000; Full time

Job summary

Service Corporation International in Austin, TX is seeking a friendly receptionist to welcome visitors, answer calls, and support daily office operations. You will manage front desk duties, route guests, assist staff, and help maintain a professional, organized environment for families and staff during difficult times.

The role requires a High School diploma, basic MS Office skills, and a courteous, confidential demeanor.

Qualifications

• Education: High School Diploma or equivalent.
• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, and copier.
• Working knowledge of MS Office Suite.
• Clear and professional speaking voice and tone.
• Ability to work Saturdays/Sundays and beyond standard hours.

Responsibilities

• Greet clients at front desk and direct them appropriately.
• Answer and route incoming calls; screen inquiries.
• Maintain waiting area; provide beverages and comfort for families.
• Receive mail and packages; maintain files and records.
• May assist with light typing, data entry, or proofreading.

Skills

Professional interpersonal skills

Clear and professional speaking voice

Poise and diplomacy

Telephone etiquette

Customer service mindset

Weekend availability

Education

High School Diploma or equivalent

Tools

MS Office Suite

Telephone equipment

Copier

Job description

Service Corporation International in Austin, TX is seeking a friendly receptionist to welcome visitors, answer calls, and support daily office operations. You will manage front desk duties, route guests, assist staff, and help maintain a professional, organized environment for families and staff during difficult times.

The role requires a High School diploma, basic MS Office skills, and a courteous, confidential demeanor.