Guest Experience Champion — Bowling Desk Attendant

AMF; Harter Heights (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Ohio is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, ring sales, manage the waitlist, and assist with basic bowling instruction. You will operate the POS, central panel, and PA system in a lively entertainment setting.

Ideal candidates have a HS diploma or hospitality experience, strong phone etiquette, and availability for evenings and weekends. Perks include free bowling, arcade credits, and staff discounts.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Customer service

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment in Ohio is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, ring sales, manage the waitlist, and assist with basic bowling instruction. You will operate the POS, central panel, and PA system in a lively entertainment setting.

Ideal candidates have a HS diploma or hospitality experience, strong phone etiquette, and availability for evenings and weekends. Perks include free bowling, arcade credits, and staff discounts.