Guest Experience Associate — Bowling Desk

Spanish Springs Lanes; Springfield (IL); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking a part-time Greeter/Counter Desk Associate to provide a warm welcome, handle the waitlist, and assist guests with bowling services. You will ring sales, manage equipment and lanes, and help with basic instruction.

The role requires strong telephone etiquette and the ability to operate a POS system. Evening and night shifts, with weekly pay, are available at one location.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Greet guests in person and over the phone to set a welcoming tone
• Manage the waitlist and track lane availability
• Assign lanes, shoes and other equipment as needed
• Prepare for leagues and ring sales at the counter
• Follow cash control procedures during transactions
• Notify mechanics of any equipment malfunctions and log issues
• Assist guests with basic bowling instruction
• Operate POS system, central panel, and PA system

Skills

Telephone etiquette

Guest interaction

Cash handling

Education

HS Diploma or equivalent

Tools

POS system

Cash control procedures

Job description

Lucky Strike Entertainment is seeking a part-time Greeter/Counter Desk Associate to provide a warm welcome, handle the waitlist, and assist guests with bowling services. You will ring sales, manage equipment and lanes, and help with basic instruction.

The role requires strong telephone etiquette and the ability to operate a POS system. Evening and night shifts, with weekly pay, are available at one location.