Guest Experience Associate — Bowling Center

Spanish Springs Lanes; Arlington (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in the United States is hiring a friendly Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, ring sales, and operate the POS system. This part-time role offers weekend availability and evening/night shifts in a lively bowling and entertainment environment.

You will assist guests with basic bowling instructions, coordinate lane and equipment readiness, and help log malfunctions for maintenance. Prior hospitality or phone etiquette skills are valued.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional).
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow cash control procedures.
• Notify mechanics of pinspotter/pinsetter malfunctions and log issues.
• Assist our guests with basic bowling instruction.
• Operate POS system, central panel, computers, and P/A system.

Skills

Excellent telephone etiquette

Education

HS Diploma or equivalent restaurant/hospitality experience (Optional)

Proven success in school/previous job experience

Job description

Lucky Strike Entertainment in the United States is hiring a friendly Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, ring sales, and operate the POS system. This part-time role offers weekend availability and evening/night shifts in a lively bowling and entertainment environment.

You will assist guests with basic bowling instructions, coordinate lane and equipment readiness, and help log malfunctions for maintenance. Prior hospitality or phone etiquette skills are valued.