Guest Experience & Front Desk Associate - Bowling Center

Spanish Springs Lanes; Wilmington (DE); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, manage waitlists, and handle sales in a vibrant entertainment environment. The role includes assisting guests with basic bowling instruction and reporting equipment issues to maintenance.

The position requires a HS diploma or equivalent hospitality experience, excellent telephone etiquette, and the ability to work evenings and weekends in an on-site venue.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience.
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow our cash control procedures.
• Notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues.
• Assist our guests with basic bowling instruction.
• Operate our POS system, central panel, computers, and P/A system.

Skills

Excellent telephone etiquette

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, manage waitlists, and handle sales in a vibrant entertainment environment. The role includes assisting guests with basic bowling instruction and reporting equipment issues to maintenance.

The position requires a HS diploma or equivalent hospitality experience, excellent telephone etiquette, and the ability to work evenings and weekends in an on-site venue.