Guest Experience Bell Attendant

Sonesta Hotels International Corporation in; Chicago (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Paid Vacation and Sick Days

Paid Holidays

Pension

Legal Services

Maternity and Parental Leave

Job summary

Sonesta International Hotels is seeking a Bell Attendant in the Chicago area. You will transport and store luggage, deliver room packages, and promote hotel facilities while providing excellent guest service.

The role emphasizes professional communication, strong interpersonal skills, and meticulous organization to ensure smooth operations and guest satisfaction. The position is full-time and based on-site with competitive hourly pay and benefits.

Qualifications

• Professional verbal communication skills.
• Excellent interpersonal and customer service skills including dealing with difficult guests.
• Excellent organizational skills and attention to detail.

Responsibilities

• Deliver guest room packages and room drops promptly.
• Explain and promote hotel facilities and local attractions.
• Respond appropriately to guest complaints and inform supervisor of issues.
• Handle dry cleaning and guest mail, laundry, or sundry items as needed.
• Perform other duties including handling dry cleaning and guest mail as required.

Skills

Verbal communication

Customer service

Organizational skills

Job description

Sonesta International Hotels is seeking a Bell Attendant in the Chicago area. You will transport and store luggage, deliver room packages, and promote hotel facilities while providing excellent guest service.

The role emphasizes professional communication, strong interpersonal skills, and meticulous organization to ensure smooth operations and guest satisfaction. The position is full-time and based on-site with competitive hourly pay and benefits.