Guest Experience & Beauty Services Lead

Ulta Beauty, Inc.; Littleton (CO); On-site; USD 41,000 - 51,000; Full time

Job summary

Ulta Beauty, Inc. is seeking an Experience Manager to lead a diverse team of stylists, guest coordinators, and managers. You will drive top-line sales growth, ensure exceptional guest service, and manage salon services, boutiques, and retail operations.

The role requires guiding staff to deliver a standout experience, maintaining metrics like NPS, and coaching through ongoing training and development in a fast-paced beauty retailer.

Qualifications

• Bachelor’s degree is preferred.
• 2-3+ years relevant, fast-paced retail management experience.

Responsibilities

• Lead through Ulta Beauty’s mission, vision, and values to develop a high-performing team.

Skills

POS systems

Microsoft Office

Apple devices

Communication

Team collaboration

Organizational skills

Adaptability

Education

Bachelor’s degree preferred

Cosmetology license/management license (where required)

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty, Inc. is seeking an Experience Manager to lead a diverse team of stylists, guest coordinators, and managers. You will drive top-line sales growth, ensure exceptional guest service, and manage salon services, boutiques, and retail operations.

The role requires guiding staff to deliver a standout experience, maintaining metrics like NPS, and coaching through ongoing training and development in a fast-paced beauty retailer.