Guest Experience Leader: Beauty Retail

Ulta Beauty, Inc.; Beaumont, Northern (CA, KY); Hybrid; USD 41,000 - 51,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty is seeking an Experience Manager to lead a high-performing team and drive top-line sales through exceptional guest experiences, services, and retail operations. You will coach stylists, estheticians, guest coordinators, and sales staff while upholding brand standards and store procedures.

The role requires strong leadership, store operations expertise, and a passion for beauty. You will influence guest satisfaction, loyalty, and performance metrics in a fast-paced environment.

Qualifications

• Bachelor’s degree preferred or equivalent retail management experience.
• Cosmetology license or cosmetology management license where state law requires.
• Experience leading a diverse team in a fast-paced retail environment.
• Strong guest service and sales leadership abilities.

Responsibilities

• Lead a high-performing team to deliver top-line sales growth.
• Oversee guest experience and service quality, including salon services and boutiques.
• Manage staffing, scheduling, and payroll within budget.
• Ensure compliance with store policies and procedures.
• Develop and coach associates to improve performance.

Skills

Customer service

Leadership

Communication

Team building

Analytical thinking

Education

Bachelor’s degree preferred

Cosmetology license / cosmetology management license (where required by state)

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty is seeking an Experience Manager to lead a high-performing team and drive top-line sales through exceptional guest experiences, services, and retail operations. You will coach stylists, estheticians, guest coordinators, and sales staff while upholding brand standards and store procedures.

The role requires strong leadership, store operations expertise, and a passion for beauty. You will influence guest satisfaction, loyalty, and performance metrics in a fast-paced environment.