Guest Experience Associate - Front Desk (Hospitality)

Hampton-By-Hilton; Duluth (GA); On-site; USD 21,000 - 23,000; Part time

Job summary

H. House in Duluth, GA is seeking a proactive Guest Service Associate to warmly welcome guests from check-in to check-out and support daily hotel operations. No prior front desk experience required, but a friendly, professional demeanor and strong customer service skills are essential.

You will greet guests, assist with reservations, and coordinate with housekeeping to ensure rooms are guest-ready. Flexibility is valued, with weekend and holiday scheduling required.

Responsibilities

• Greet guests and assist with check-in/check-out processes
• Manage reservations and room assignments
• Coordinate with housekeeping to ensure rooms are guest-ready
• Address guest needs promptly and courteously
• Maintain a friendly, professional atmosphere and strong customer service
• Flexibility to work weekends and holidays

Job description

H. House in Duluth, GA is seeking a proactive Guest Service Associate to warmly welcome guests from check-in to check-out and support daily hotel operations. No prior front desk experience required, but a friendly, professional demeanor and strong customer service skills are essential.

You will greet guests, assist with reservations, and coordinate with housekeeping to ensure rooms are guest-ready. Flexibility is valued, with weekend and holiday scheduling required.