Guest Experience Bellperson & Concierge

Concord Hospitality Enterprises; Duluth (GA); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long-term-dis

401(k) with company match

Tuition assistance

Discounted room rates

Training, development, and career...

Descripción de la vacante

Concord Hospitality Enterprises is seeking a friendly Guest Services Associate to welcome guests and assist with requests at our Duluth, GA hotel. You will help guests with luggage, transportation, and information about local attractions while maintaining a professional presence at the front desk.

Successful candidates provide excellent customer service in a fast-paced environment, stay organized, and adapt to varied hours including evenings, weekends, and holidays.

Formación

• High school diploma or equivalent preferred.
• Strong interpersonal and communication skills.
• Ability to provide excellent customer service in a fast-paced environment.
• Detail-oriented with organizational skills to manage guest belongings.
• Flexibility to work varied hours, including evenings, weekends, and holidays.
• Positive attitude and commitment to teamwork.

Responsabilidades

• Assist guests with luggage, transportation, and general requests.
• Escort guests to accommodations, inspect rooms, and respond to needs promptly.
• Organize and store luggage securely in designated areas.
• Provide accurate information about hotel services, local attractions, and city events.
• Maintain a professional, welcoming presence in guest reception areas.
• Perform additional duties as assigned to support guest satisfaction.

Conocimientos

Interpersonal skills

Customer service

Attention to detail

Teamwork

Flexible hours

Educación

High school diploma

Descripción del empleo

Concord Hospitality Enterprises is seeking a friendly Guest Services Associate to welcome guests and assist with requests at our Duluth, GA hotel. You will help guests with luggage, transportation, and information about local attractions while maintaining a professional presence at the front desk.

Successful candidates provide excellent customer service in a fast-paced environment, stay organized, and adapt to varied hours including evenings, weekends, and holidays.