Guest Experience Specialist - Front Desk & Guest Sales

Lbahospitality; Brunswick (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Lbahospitality is looking for a Front Office Associate based in Brunswick, Georgia. This role is focused on providing excellent guest service while managing front office operations. Responsibilities include greeting guests, handling reservations, and maintaining a professional atmosphere.

The ideal candidate must demonstrate strong customer service skills, with experience in sales or guest relations preferred. A high school diploma is required, and the position necessitates a physical presence at the hotel.

Qualifications

• Experience in service, sales, or guest relations preferred.
• Must be honest and trustworthy at all times.
• Ability to perform major life activities like standing and lifting.

Responsibilities

• Greet and register guests, and provide room assignments.
• Promote and sell hotel services and amenities.
• Maintain a clean and professional lobby.

Skills

Customer service

Sales skills

Problem solving

Conflict resolution

Computer literacy

English proficiency

Education

High school diploma or equivalent

Tools

Property management system

Job description

Lbahospitality is looking for a Front Office Associate based in Brunswick, Georgia. This role is focused on providing excellent guest service while managing front office operations. Responsibilities include greeting guests, handling reservations, and maintaining a professional atmosphere.

The ideal candidate must demonstrate strong customer service skills, with experience in sales or guest relations preferred. A high school diploma is required, and the position necessitates a physical presence at the hotel.