Guest Experience Associate — Friendly Retail Team

Build-A-Bear Workshop; Allen (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Build-A-Bear Workshop is seeking Bear Builder associates who are fun, easy-going, and team-oriented to engage with guests and help create unique, unforgettable experiences. You will provide exceptional guest service by guiding guests through creating their personalized furry friends, uphold brand standards, and contribute to a warm, inclusive atmosphere in busy retail settings.

A high school diploma or GED is required; associates should be dependable, flexible, and capable of lifting >25 pounds

Qualifications

• High school diploma or GED equivalent.
• Associate’s degree in business, management, or a related field.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
• Strong team commitment; be dependable, engaged, and helpful.

Education

High school diploma or GED equivalent

Associate’s degree in business, management, or a related field

Job description

Build-A-Bear Workshop is seeking Bear Builder associates who are fun, easy-going, and team-oriented to engage with guests and help create unique, unforgettable experiences. You will provide exceptional guest service by guiding guests through creating their personalized furry friends, uphold brand standards, and contribute to a warm, inclusive atmosphere in busy retail settings.

A high school diploma or GED is required; associates should be dependable, flexible, and capable of lifting >25 pounds