Part-Time Guest Experience Specialist

Build-A-Bear Workshop; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop in a retail setting seeks a Bear Builder associate who is fun, outgoing, and guest‑focused to help guests create their personalized furry friends.

You will engage with guests, demonstrate enthusiasm for the brand, uphold brand standards, and support store operations to ensure an exceptional Experience First environment. A high school diploma or GED is required; associates should be dependable, flexible, and able to lift containers over 25 pounds in a busy mall setting.

Qualifications

• High school diploma or GED equivalent.
• Associate’s degree in business, management, or related field preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful

Skills

Guest service

Teamwork

Flexibility

Calm under pressure

Friendly attitude

Education

High school diploma or GED

Associate’s degree (preferred)

Job description

Build-A-Bear Workshop in a retail setting seeks a Bear Builder associate who is fun, outgoing, and guest‑focused to help guests create their personalized furry friends.

You will engage with guests, demonstrate enthusiasm for the brand, uphold brand standards, and support store operations to ensure an exceptional Experience First environment. A high school diploma or GED is required; associates should be dependable, flexible, and able to lift containers over 25 pounds in a busy mall setting.