Guest Experience Associate – Personalization & Service

Build-A-Bear Workshop; City of White Plains (NY); On-site; USD 25,000 - 26,000; Full time

Job summary

Build-A-Bear Workshop is hiring Bear Builder associates to engage with guests, guide them in creating personalized furry friends, and deliver an unforgettable retail experience.

In this role you will demonstrate enthusiasm for the brand, maintain brand standards, and foster a warm, inclusive store environment while meeting department objectives.

The position requires a high school diploma or GED, with an associate's degree preferred, and involves lifting 25+ pounds and working in mall settings.

Qualifications

• High school diploma or GED equivalent.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
• Strong team commitment; be dependable, engaged, and helpful.

Education

High school diploma or GED

Job description

Build-A-Bear Workshop is hiring Bear Builder associates to engage with guests, guide them in creating personalized furry friends, and deliver an unforgettable retail experience.

In this role you will demonstrate enthusiasm for the brand, maintain brand standards, and foster a warm, inclusive store environment while meeting department objectives.

The position requires a high school diploma or GED, with an associate's degree preferred, and involves lifting 25+ pounds and working in mall settings.