Part-Time Guest Experience Associate

Build-A-Bear Workshop; Billings (MT); On-site; USD 24,000 - 32,000; Full time

Job summary

Build-A-Bear Workshop seeks a Bear Builder associate to engage with guests and help craft personalized furry friends in a lively retail setting. The role emphasizes delivering an enjoyable experience, maintaining brand standards, and contributing to a welcoming store atmosphere.

Candidates should have a high school diploma or GED, with an associate’s degree preferred. A flexible, customer-first mindset and teamwork are essential to success in this fast-paced environment.

Qualifications

• Requires high school diploma or GED.
• Associates degree preferred in business, management, or related field.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful

Skills

Guest service

Team collaboration

Communication

Brand enthusiasm

Adaptability

Education

High school diploma or GED

Associate's degree

Job description

Build-A-Bear Workshop seeks a Bear Builder associate to engage with guests and help craft personalized furry friends in a lively retail setting. The role emphasizes delivering an enjoyable experience, maintaining brand standards, and contributing to a welcoming store atmosphere.

Candidates should have a high school diploma or GED, with an associate’s degree preferred. A flexible, customer-first mindset and teamwork are essential to success in this fast-paced environment.