Guest Experience Associate — Flexible Hours & Benefits

HVMG - Hospitality Ventures Management Group; Naples (FL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

PayActive

PTO

Healthcare benefits

401(k) match

Discounts

Job summary

HVMG - Hospitality Ventures Management Group in Naples, FL is seeking a Front Desk Agent to warmly welcome guests, manage efficient check-ins and check-outs, and assist with reservations and inquiries. You will convey local insights and ensure a seamless experience for every guest.

You will report to the Front Office Manager or Front Office Supervisor. A flexible schedule, including evenings, weekends, and holidays, may be required as part of delivering exceptional hospitality across our

Qualifications

• Eligible to work in the United States.
• Ability to read, write, and communicate effectively in English.
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations.
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed.
• A warm, professional demeanor that reflects HVMG’s Culture of Excellence.

Responsibilities

• Check-in and check-out guests with efficiency and courtesy.
• Handle reservations and guest inquiries or concerns.
• Provide information about hotel services and local attractions.
• Report to the Front Office Manager or Front Office Supervisor.

Job description

HVMG - Hospitality Ventures Management Group in Naples, FL is seeking a Front Desk Agent to warmly welcome guests, manage efficient check-ins and check-outs, and assist with reservations and inquiries. You will convey local insights and ensure a seamless experience for every guest.

You will report to the Front Office Manager or Front Office Supervisor. A flexible schedule, including evenings, weekends, and holidays, may be required as part of delivering exceptional hospitality across our