Guest Experience Agent - Flexible Scheduling & Benefits

HVMG - Hospitality Ventures Management Group; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Healthcare benefits

401(k) with guaranteed 4% match

Employee discounts

Job summary

HVMG - Hospitality Ventures Management Group in Atlanta is seeking a friendly and attentive Front Desk Agent to ensure guests have a warm and welcoming experience. The position includes checking in and out guests, managing inquiries, and offering information on hotel services and attractions.

We provide opportunities for career growth within the hospitality sector. Candidates must be eligible to work in the U.S., communicate effectively in English, and have a flexible schedule.

Excellent benefits include healthcare, paid time off, and exclusive discounts.

Qualifications

• Eligible to work in the United States.
• Ability to read, write, and communicate effectively in English.
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations.
• Availability to work a flexible schedule including evenings, weekends, and holidays if needed.
• A warm, professional demeanor that reflects HVMG's Culture of Excellence.

Responsibilities

• Ensure guests receive a warm welcome and assistance throughout their stay.
• Check guests in and out and answer inquiries.
• Provide information about hotel services and local attractions.

Skills

Customer service

Communication

Flexibility

Education

Combination of education and experience

Job description

HVMG - Hospitality Ventures Management Group in Atlanta is seeking a friendly and attentive Front Desk Agent to ensure guests have a warm and welcoming experience. The position includes checking in and out guests, managing inquiries, and offering information on hotel services and attractions.

We provide opportunities for career growth within the hospitality sector. Candidates must be eligible to work in the U.S., communicate effectively in English, and have a flexible schedule.

Excellent benefits include healthcare, paid time off, and exclusive discounts.