Guest Experience Front Desk Agent | Flexible Schedule & Benefits

Hospitality-Ventures-Management-Grou; Orange Beach (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PayActive early wage access

Paid Time Off (PTO)

Healthcare benefits

401(k) with 4% match

Hotel and F&B discounts

Job summary

HVMG is seeking a Front Desk Agent to greet guests, manage check-in/check-out, and address inquiries with a welcoming, professional demeanor. You’ll provide information on hotel services and local attractions while supporting a smooth guest experience.

The position emphasizes flexible scheduling, strong English communication, and a team-oriented culture of excellence that values guest satisfaction and operational efficiency.

Qualifications

• Eligible to work in the United States
• Ability to read, write, and communicate effectively in English
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects HVMG’s Culture of Excellence

Responsibilities

• You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
• Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
• You will report to the Front Office Manager or Front Office Supervisor.
• A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.

Education

A combination of education and experience

Job description

HVMG is seeking a Front Desk Agent to greet guests, manage check-in/check-out, and address inquiries with a welcoming, professional demeanor. You’ll provide information on hotel services and local attractions while supporting a smooth guest experience.

The position emphasizes flexible scheduling, strong English communication, and a team-oriented culture of excellence that values guest satisfaction and operational efficiency.