Guest Experience Associate — Fast-Paced Retail & Food

Royal Farms; Odenton (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is hiring a Customer Service Associate in Odenton, MD to support store leadership with food service, POS transactions, and general upkeep. You will greet customers, ensure fast, friendly service, and help maintain a clean, safe shopping environment.

This role emphasizes teamwork, multitasking in a busy retail setting, adherence to safety procedures, and delivering consistent experiences that reflect the Royal Farms standard of excellence.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work both independently and as part of a team.
• Must multitask effectively in a fast-paced environment.
• Willingness to learn and follow all safety processes and procedures.

Responsibilities

• Greet and assist customers with friendliness and product knowledge.
• Operate the register, scan items, and handle various payment methods.
• Prepare made-to-order food and beverages per recipe or customer specs.
• Restock products and check expirations as part of stocking duties.
• Maintain a clean, safe, and organized store environment.

Skills

Communication skills

Customer service

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is hiring a Customer Service Associate in Odenton, MD to support store leadership with food service, POS transactions, and general upkeep. You will greet customers, ensure fast, friendly service, and help maintain a clean, safe shopping environment.

This role emphasizes teamwork, multitasking in a busy retail setting, adherence to safety procedures, and delivering consistent experiences that reflect the Royal Farms standard of excellence.