Customer Experience Associate | Fast-Paced & Flexible Shifts

Royal Farms; Chestertown (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Chestertown, MD seeks a Customer Service Associate to support the store leadership with tasks spanning food service, point-of-sale transactions, housekeeping, and general upkeep. The role emphasizes friendly, efficient service and upholding the Royal Farms standard of excellence.

You will engage customers, handle purchases, prepare made-to-order items, and assist with duties behind the counter while maintaining cleanliness and safety across the store.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must be able to learn and follow all Royal Farms safety processes and procedures.
• Prior experience in food service and/or customer service.

Responsibilities

• Greet customers and provide outstanding service, maintaining a friendly environment.
• Operate the register, assist with payments, and follow ID verification laws for alcohol/tobacco.
• Prepare made-to-order food and beverages per recipes and ensure quality and speed of service.
• Restock products, check expiration codes, and inspect merchandise.
• Maintain store cleanliness and safety, report hazards, and follow SOPs.

Skills

Strong communication

Customer service

Teamwork

Multitasking

Fast-paced

Job description

Royal Farms in Chestertown, MD seeks a Customer Service Associate to support the store leadership with tasks spanning food service, point-of-sale transactions, housekeeping, and general upkeep. The role emphasizes friendly, efficient service and upholding the Royal Farms standard of excellence.

You will engage customers, handle purchases, prepare made-to-order items, and assist with duties behind the counter while maintaining cleanliness and safety across the store.