Guest Experience Associate | Fast-Paced Retail

Royal Farms; Oxon Hill (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Oxon Hill, MD is seeking a Customer Service Associate to support store leadership by handling food service, POS transactions, and store upkeep. You will engage customers with friendliness and professionalism to deliver an exceptional shopping experience.

You will perform food preparation, maintain product quality, stock shelves, and ensure safety standards across shifts in a fast-paced environment.

Qualifications

• Must demonstrate strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Ability to multitask effectively in a fast-paced environment.
• Willingness to learn and follow safety procedures.

Responsibilities

• Provide friendly, attentive customer service and assist with product selection.
• Operate the register, handle various payment methods, and ensure accuracy at shift end.
• Prepare made-to-order food and beverages per recipes or customer specs.
• Restock products and maintain a clean, organized store and back-of-house areas.
• Follow safety, security, and operational SOPs; report unsafe conditions.

Skills

Strong communication

Customer service

Teamwork

Multitasking

Job description

Royal Farms in Oxon Hill, MD is seeking a Customer Service Associate to support store leadership by handling food service, POS transactions, and store upkeep. You will engage customers with friendliness and professionalism to deliver an exceptional shopping experience.

You will perform food preparation, maintain product quality, stock shelves, and ensure safety standards across shifts in a fast-paced environment.