Customer Experience Associate — Fast-Paced Store

Royal Farms; Fruitland (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms seeks a Customer Service Associate to support store leadership by handling tasks like food service, POS transactions, housekeeping, and general upkeep.

You will greet customers, answer questions, process payments, and help maintain safety, quality, and product availability while upholding the Royal Farms standard.

This role requires energy, reliability, and flexible shifts; join our Maryland team to deliver an efficient, friendly, and accurate shopping experience.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work both independently and as part of a team.
• Must multitask effectively in a fast-paced environment.
• Willing to learn Royal Farms safety procedures.

Responsibilities

• Operate the register and handle POS transactions, including fuel and gift cards.
• Provide outstanding customer service by greeting customers and answering questions.
• Maintain store cleanliness, safety, and product availability.
• Restock shelves and monitor product freshness, expiration codes, and displays.
• Follow safety, security, and SOPs in daily operations.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms seeks a Customer Service Associate to support store leadership by handling tasks like food service, POS transactions, housekeeping, and general upkeep.

You will greet customers, answer questions, process payments, and help maintain safety, quality, and product availability while upholding the Royal Farms standard.

This role requires energy, reliability, and flexible shifts; join our Maryland team to deliver an efficient, friendly, and accurate shopping experience.