Customer Service & Food Service Associate

Royal Farms; Severn (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Severn, MD seeks a Customer Service Associate to support store leadership in delivering friendly, efficient service and safe, clean operations. You will handle POS transactions, assist with food and beverage prep, and maintain merchandising while upholding Royal Farms standards.

The role requires strong communication, teamwork, and multitasking in a fast-paced environment, with a focus on exceptional customer experiences and safety for both customers and staff.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work both independently and as part of a team.
• Ability to multitask effectively in a fast-paced environment.
• Must learn and follow Royal Farms safety processes and procedures.

Responsibilities

• Greet customers and provide friendly, efficient service.
• Operate the register and manage payments while ensuring accuracy.
• Prepare made-to-order food and beverages per recipe.
• Restock products and maintain attractive displays.
• Keep the store clean, safe, and compliant with safety standards.
• Follow safety, security, and SOPs as outlined in training materials.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms in Severn, MD seeks a Customer Service Associate to support store leadership in delivering friendly, efficient service and safe, clean operations. You will handle POS transactions, assist with food and beverage prep, and maintain merchandising while upholding Royal Farms standards.

The role requires strong communication, teamwork, and multitasking in a fast-paced environment, with a focus on exceptional customer experiences and safety for both customers and staff.