Customer Experience & Food Service Associate

Royal Farms; Gamber (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Maryland is seeking a Customer Service Associate to support the store leadership in delivering safe, efficient, and customer-focused operations. You will participate in food service preparation, POS transactions, housekeeping, and general store upkeep.

The role emphasizes friendly, professional customer engagement to reinforce our brand and provide an exceptional in-store experience.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Multitask effectively in a fast-paced environment.
• Learn and follow Royal Farms safety processes and procedures.

Responsibilities

• Greet and assist customers with friendliness and product knowledge.
• Operate the register, handle payments, and manage fuel/gift cards when needed.
• Prepare made-to-order foods and beverages per recipes and orders.
• Restock and merchandise store shelves; check expiration codes.
• Maintain cleanliness and safety, report unsafe conditions to management.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms in Maryland is seeking a Customer Service Associate to support the store leadership in delivering safe, efficient, and customer-focused operations. You will participate in food service preparation, POS transactions, housekeeping, and general store upkeep.

The role emphasizes friendly, professional customer engagement to reinforce our brand and provide an exceptional in-store experience.