Customer Service Associate — Fast-Paced Food & Retail

Royal Farms; Eldersburg (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Eldersburg, MD is seeking a Customer Service Associate to support the store leadership by handling food service, POS, and general upkeep, ensuring safe, friendly, efficient operations and a top-tier customer experience.

The role emphasizes greeting customers, managing payments, preparing made-to-order items, stocking, cleanliness, and adherence to safety procedures. Flexible shifts including weekends, with physical duties up to 50 lbs.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Must multitask effectively in a fast-paced environment.
• Must follow all safety processes and procedures.

Responsibilities

• Greet customers and deliver friendly, knowledgeable service.
• Operate the register and handle payments and fuel transactions.
• Prepare made-to-order food and beverages.
• Restock products and check expiration codes.
• Keep the store clean and safe; report hazards.
• Adhere to safety procedures and company SOPs.

Skills

Customer service

Communication

Teamwork

Multitasking

Fast-paced work

Tools

POS system

Job description

Royal Farms in Eldersburg, MD is seeking a Customer Service Associate to support the store leadership by handling food service, POS, and general upkeep, ensuring safe, friendly, efficient operations and a top-tier customer experience.

The role emphasizes greeting customers, managing payments, preparing made-to-order items, stocking, cleanliness, and adherence to safety procedures. Flexible shifts including weekends, with physical duties up to 50 lbs.