Retail Customer Experience Specialist

Royal Farms; Overlea (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Maryland is seeking a Customer Service Associate to support the store leadership by performing a range of tasks—from food service and POS transactions to housekeeping and stock management. You will greet customers, answer questions, and help with product selection to deliver a fast, friendly, and safe shopping experience.

This role emphasizes reliability, teamwork, and adherence to safety procedures.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service ability.
• Ability to multitask in a fast-paced environment.
• Learn and follow all safety procedures and store policies.

Responsibilities

• Provide friendly, efficient customer service and assist with product selection.
• Operate the register and handle various payment methods; assist with age-restricted sales.
• Prepare made-to-order food/beverages and maintain food safety standards.
• Restock, merchandise, and keep the store clean and organized.

Skills

Communication skills

Customer service

Multitasking

Safety awareness

Job description

Royal Farms in Maryland is seeking a Customer Service Associate to support the store leadership by performing a range of tasks—from food service and POS transactions to housekeeping and stock management. You will greet customers, answer questions, and help with product selection to deliver a fast, friendly, and safe shopping experience.

This role emphasizes reliability, teamwork, and adherence to safety procedures.