Guest Experience Associate: BOPIS & Returns

Bloomingdale's Inc.; Sacramento, Northern (CA, KY); Hybrid; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Professional development

Job summary

Macy's Arden Fair is looking for an At Your Service Center Associate to deliver a seamless, personalized shopping experience. You will support BOPS, returns, order pickups, and other tasks while upholding Macy's service standards.

This full-time role requires flexibility to work nights, weekends, and holidays, with a focus on teamwork and customer hospitality to welcome every shopper from the moment they walk in.

Responsibilities

• Support all At Your Service activities including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks.

Job description

Macy's Arden Fair is looking for an At Your Service Center Associate to deliver a seamless, personalized shopping experience. You will support BOPS, returns, order pickups, and other tasks while upholding Macy's service standards.

This full-time role requires flexibility to work nights, weekends, and holidays, with a focus on teamwork and customer hospitality to welcome every shopper from the moment they walk in.