Guest Experience Associate - Beauty & Wellness Front Desk

European Wax Center, Inc.; Lafayette (LA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Discounted waxing services and retail

Performance bonuses

Life and AD&D insurance

Health insurance

Paid Time Off

Referral programs

Job summary

European Wax Center, Inc. is seeking a Guest Service Associate (GSA) to create a welcoming environment and ensure guest satisfaction throughout the visit. You will greet guests, assist with check-in/check-out, manage bookings, and answer questions in person or by phone.

This role emphasizes excellent communication, multitasking in a fast-paced setting, and a friendly, professional demeanor. Benefits include discounted services, competitive hourly pay with bonuses, health coverage options, paid

Qualifications

• High school diploma or equivalent; customer service experience preferred
• Strong interpersonal and communication skills
• Ability to multitask in a fast-paced environment
• Detail-oriented with a focus on guest satisfaction
• Proficiency in computer systems and scheduling software
• Flexible hours including evenings and weekends

Responsibilities

• Greet guests with a warm, friendly demeanor on arrival
• Assist guests with check-in and check-out processes
• Manage booking appointments and handle inquiries in person and over the phone
• Educate guests on services, products, and promotions
• Maintain a clean and organized reception area
• Handle transactions accurately and efficiently
• Support fellow associates to maintain a positive team environment

Skills

Interpersonal skills

Communication

multitasking

Detail-oriented

Computer systems

Flexible hours

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

European Wax Center, Inc. is seeking a Guest Service Associate (GSA) to create a welcoming environment and ensure guest satisfaction throughout the visit. You will greet guests, assist with check-in/check-out, manage bookings, and answer questions in person or by phone.

This role emphasizes excellent communication, multitasking in a fast-paced setting, and a friendly, professional demeanor. Benefits include discounted services, competitive hourly pay with bonuses, health coverage options, paid