Guest Experience Specialist (Wax Center)

Anchor Point Management Group; Bothell (WA); On-site; USD 23,000 - 26,000; Full time

Job summary

European Wax Center is seeking a Guest Service Associate who delivers a cheerful guest experience and drives sales. This role is the first and last impression of the guest experience, requiring a friendly, confident personality and a focus on waxing services and promotions.

The GSA will educate guests on our product portfolio, handle reservations, manage center flow, and support marketing activities while maintaining center cleanliness and a professional appearance.

Qualifications

• High school diploma or GED required; or one - two years related experience or training.
• Equivalent combination of education and experience will also be considered.

Responsibilities

• Sell wax passes and related services.
• Open and close the center per procedures.
• Manage guest flow and answer questions as needed.
• Educate guests on product portfolio and promotions.
• Maintain front of center: restock shelves and brochures.
• Promote current in-center promotions and loyalty programs.
• Check weekly schedule and arrive on time in proper dress code.
• Follow corporate policies and participate in community events and marketing.
• Attend Strut Sessions and engage on Strut Bloomfire.
• Create memorable guest experiences using brand terminology.
• Aim to exceed center and individual goals and maintain cleanliness.

Education

High school diploma or GED

Job description

European Wax Center is seeking a Guest Service Associate who delivers a cheerful guest experience and drives sales. This role is the first and last impression of the guest experience, requiring a friendly, confident personality and a focus on waxing services and promotions.

The GSA will educate guests on our product portfolio, handle reservations, manage center flow, and support marketing activities while maintaining center cleanliness and a professional appearance.