Guest Experience Associate

Regal; Carrollton (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Regal seeks team members to work in Box Office, Concession Stand, or as Ushers, providing exceptional guest service. Roles include handling POS cash, promoting programs, and upholding safety and cleanliness standards within the theatre environment.

Positions may be variable hour, part-time fixed, part-time regular or full-time hourly; emphasis on attendance, safety, and adherence to dress code. Training is provided as per theatre policies.

Qualifications

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
• Possess good public speaking, listen effectively and respond clearly.

Responsibilities

• Operate POS system and handle cash, credit, and vouchers with accuracy.
• Promote Regal Crown Club program and upsell Premium Viewing Experience.
• Ensure compliance with MPAA ratings and company policy.
• Perform in- theatre inspections to monitor sound and cleanliness, and assist guests.

Skills

Public speaking

Customer communication

Attention to detail

Cash handling

Education

Cast certification program completion

Job description

Regal seeks team members to work in Box Office, Concession Stand, or as Ushers, providing exceptional guest service. Roles include handling POS cash, promoting programs, and upholding safety and cleanliness standards within the theatre environment.

Positions may be variable hour, part-time fixed, part-time regular or full-time hourly; emphasis on attendance, safety, and adherence to dress code. Training is provided as per theatre policies.